Equal Opportunities Policy

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  • A statement of intent, including the aim and objective of the policy.
  • Who the policy applies to (its scope).
  • Outline of specific commitments / actions which will be undertaken.
  • How the policy will be implemented and who is responsible.
  • Monitoring and review procedure.
  • Complaints procedure.


The aim of this policy is to communicate the commitment of Living Song and members who work with us to the promotion of equality of opportunity in all we do.

It is our policy to provide equality of recruitment, training and opportunity to all young singers and all staff and artistic team members working with the us, irrespective of:

  • gender, including gender reassignment
  • marital or civil partnership status
  • having or not having dependents
  • religious belief or political opinion
  • race (including colour, nationality, ethnic or national origin).
  • disability
  • sexual orientation
  • age

We are opposed to all forms of unlawful and unfair discrimination. All members of the organisation will be treated fairly and will not be discriminated against on any of the above grounds. Decisions on membership, selection for office, training or any other benefit will be made objectively, without unlawful discrimination, and based on aptitude and ability.

We recognise that the provision of equal opportunities in all our activities will benefit the organisation. Our equal opportunities policy will help members to develop their full potential and the talents and resources of the members will be utilised fully to maximise the effectiveness of the organisation.

Living Song recognises that there is a statutory duty under the NI Act 1998, to implement an equal opportunities policy. This policy applies to applicants for employment, volunteers and members of the group alike.

Living Song is committed to the principles and practice of Equality. We value the diversity of the local population. We want our services, facilities and resources to be accessible and useful to every citizen regardless of gender, age, ethnic origin, religious belief, disability, marital status, sexual orientation, or any other individual characteristic, which may unfairly affect a person’s opportunities in life.


We are committed to:

  • Promoting equality of opportunity for all persons.
  • Promoting a good and harmonious learning environment in which all people are treated with respect and dignity and in which no form of intimidation or harassment is tolerated.
  • Preventing occurrences of unlawful direct discrimination, indirect discrimination, harassment and bullying.
  • Fulfilling all our legal obligations under the equality legislation and associated codes of practice.
  • Complying with our own equal opportunities policy and associated policies.
  • Taking lawful affirmative or positive action, where appropriate.
  • Regarding breaches of our equal opportunities policy as misconduct which could lead to termination of membership.

This policy was adopted on 6th February 2012


We have specific responsibility for the effective implementation of this policy. We expect all participants in any activity initiated, led by, or in partnership with Living Song to abide by the policy and to help create the equality environment, which is its objective.

In order to implement this policy, we shall:

  • Communicate the policy to members by issuing an induction pamphlet to all existing and new members.
  • Living Song will endeavour, through appropriate training, to ensure that it will not consciously, or unconsciously, discriminate in the selection or recruitment of applicants for membership of the group.
  • Incorporate specific and appropriate duties in respect of implementing the equal opportunities policy into roles and responsibilities of committee members.
  • Incorporate equal opportunities notices into general communications practices (e.g. announcements, annual report at annual general meetings, notices and newsletters). This policy will be read out to all members at each annual general meeting.
  • Ensure that adequate resources are made available to fulfil the objectives of the policy.


We will establish appropriate information and monitoring systems to assist the effective implementation of our equal opportunities policy. The effectiveness of the equal opportunities policy will be reviewed regularly (at least annually) and action taken as necessary.


Associates or participants in any project led by Living Song who believe that they have suffered any form of discrimination, harassment or bullying are entitled to raise the matter through the agreed procedures on a project-by-project basis. All complaints of discrimination will be dealt with seriously, promptly and confidentially.

Every effort will be made to ensure that members who make complaints will not be prejudiced against. Any complaint of discrimination, harassment or bullying will be dealt with seriously, promptly and confidentially and may result in disciplinary action and may warrant dismissal.


Jane O. Wheeler, Director of Living Song Ltd.

Date   06.02.12

Privacy Policy

This Privacy Policy governs the manner in which Living Song collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.livingsong.org/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Living Song.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Living Song may collect and use Users personal information for the following purposes:

  • – To improve customer service
    Information provided helps us respond to User service requests and support needs more efficiently.
  • – To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • – To improve our Site
    We may use feedback provided to improve our products and services.
  • – To send periodic emails
    We may use the email address supplied to respond to enquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Living Song has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at: livingsong.org/contact/

This document was last updated on January 18, 2018


Child Protection and Safe Recruitment Policy

The team with Living Song believe that every child and young person regardless of age, gender, disability, colour, race, nationality, or ethnic or national origin, religious belief, sexual orientation has, at all time, and in all situations, the right to feel safe and protected from any situation or practice that results in physical or psychological damage.

In our organisation, if we have suspicions about a participant’s physical, sexual or emotional wellbeing, we will take action. We will protect our participants by:

  • Ensuring any worker, artist, musician, freelancer or volunteer that comes into contact with them has police and health checks, and follows our code of conduct of working with children and young people and vulnerable adults.
  • Ensuring new workers, artists, musicians, freelancers, volunteers or members of the organisation complete a personal profile form.
  • Requesting previous addresses on volunteer/job application forms.
  • Asking for names and two referees who are prepared to give a written reference.
  • Following up each reference with a phone call or personal contact during which we will discuss the applicant’s suitability to work with children and young people. a record of this discussion will be kept on the applicant’s file.
  • We will interview prospective workers, artists, musicians, freelancers or volunteers and observe them working in their current, or related context.
  • We will carry out a probationary period for all workers, artists, musicians, freelancers or volunteers and staff for a proportion of the project time or 3 months if the duration of the project is 6 months or longer.
  • Regularly monitor and review our procedures on child and young people to continually ensure the safety of all the vulnerable people we work with.

All volunteers, freelancers and staff are encouraged to share concerns with the Living Song child protection officer. If the situation is clearly an urgent case, the child/venerable adult is too frightened to go home, or there are very serious doubts about the child’s safety, we will contact social services or the police immediately.

If concerns about a child, young person or vulnerable adult are more general, then the matter will be discussed with the Living Song child protection officer who will then make a referral to social services who, in turn, will make the necessary arrangements.


Living Song is committed to safeguarding the welfare of the children we work with and has established the following code of practice:

  • All workers, artists, musicians, freelancers or volunteers are given clear and established roles for their education work.
  • All existing workers, artists, musicians, freelancers or volunteers used by the organisation are police checked to ensure that no one has a conviction for criminal offences against children.
  • When working with schools, all workshops are conducted in the presence of a teacher.
  • Living Song works in teams of at least two people, unless a relationship is already established with a group, in which case an individual may work alone.
  • Children are supervised at all times during projects, including lunch breaks and travel to and from the venue.
  • Workshop leaders are responsible for ensuring health and safety requirements are met in the working environment.
  • Full evaluations are carried out after all workshops, completed by teachers/staff members to ensure that any problems are aired and that these areas can be addressed in the future.


Living Song has appointed a designated child protection person (DCPP) who is responsible for dealing with any concerns about the protection of children. This person, Jane Wheeler, is contactable by web form on Contact Us page. On projects the Project Manager will be the first person to report to, s/he will then report to the Living Song DCPP.


  1. Know which outside child protection agency to contact in the event of a child protection concern coming to the notice of the Board, any member of staff or associate of Living Song.
  2. Provide information and advice on child protection within the Board.
  3. Ensure that appropriate information is available at the time of referral and that the referral is confirmed in writing under confidential cover.
  4. Liaise with local social services and other agencies, as appropriate.
  5. Keep relevant people within the Board informed about any action taken and any further action required: for example, disciplinary action against a member for staff.
  6. Ensure that a proper record is kept of any referral and action taken, and this is kept safely and in confidence.
  7. Advise the Board of child protection training needs.
  8. Liaise with the National Society for the Prevention of Cruelty to Children (NSPCC) to review the operation of the Child Protection Policy regularly to ensure the procedures are working and that they complies with current best practice.

Accessibility Policy

Students in Computer Lab

We have tried to make this website as accessible as possible and easy to use for everyone, regardless of circumstance or ability.

All our page templates comply with the WCAG Priority 1 checkpoints as a minimum requirement. And we make every effort to ensure that all the content on our site meets this standard too.

We developed the design and layout of the site so that it can be used by blind or partially sighted users. It is compatible with screen readers and can be navigated without the use of a mouse or keyboard.

We are making every effort to ensure that we don’t exclude any users. For example:

  • We try to use clear and simple language.
  • We use alternative text for all our images.
  • The HTML we produce conforms to the standard: XHTML 1.0 Transitional.
  • We always include a text transcript when we publish videos on our blogs (or vlogs).
  • We have tested for contrast the colours we use in the design.

We try to publish all our text content as accessible HTML rather than in other formats such as PDF. Where we do publish PDFs or other formats our policy is to make them as accessible as we can.

We decided not to use access keys after they caused confusion in our user testing. (The users who might have benefited from access keys already used keyboard shortcuts, and said that additional, site-specific access keys were not helpful.)

Please contact us if you have any questions, if you are having difficulties using the site, or would like to know more about what we are doing to make our website accessible.